Transformation is one of the most overused words in business. When applied to discussions about procurement strategy, it often means the adoption of digital solutions to solve problems and deliver efficiencies. That’s a big part of it but, especially in uncertain times, leaders have to think about more than just how to apply new technologies to overcome business challenges. Old working models that were built on formal organizational charts, top-down management, 3-year plans, and data secrecy need to be revisited before it is possible to enjoy any transformation success through implementing digital solutions. True transformation is driven by people.

Procurement needs a shift in mindset.

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