What is an agile supply chain?

Consumer preferences and behaviours are constantly changing. Suppliers may deliver late so stockouts occur. In the retail sector, agile means being able to adapt and respond quickly and effectively to fluctuations in consumer demand, changes in market conditions, and unexpected events. One of the top priorities for retailers now is to improve supply chain resilience and agility in meeting customer needs. This means having a high degree of flexibility and scalability. The challenge is to find the trade-offs between cost, speed, and service in an uncertain landscape. A recent Gartner survey found that nearly all respondents agree that they need to reduce costs while improving the customer experience.

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